When generative AI tools became widely available in late 2022, it wasn’t just technologists who paid attention. Employees across all industries immediately recognized the potential of generative AI to boost productivity, streamline communication and accelerate work. Like so many waves of consumer-first IT innovation before it—file sharing, cloud storage and collaboration platforms—AI landed in

When generative AI tools became widely available in late 2022, it wasn’t just technologists who paid attention. Employees across all industries immediately recognized the potential of generative AI to boost productivity, streamline communication and accelerate work. Like so many waves of consumer-first IT innovation before it—file sharing, cloud storage and collaboration platforms—AI landed in